612-250-2804   |   Champlin, MN   |   HOURS & DIRECTIONS |   PATIENT PORTAL  

Our Policies

I am excited that you are either considering or have already chosen to use naturopathic medicine for your health care needs. Here is some information regarding my policies here at Natural Family Medicine.

Service Limitations

I am not a primary care physician and I advise that you have an established relationship with a primary care physician for emergency and prescriptive needs. If you need a referral for this, please let me know. I would be happy to give you recommendations.

Appointment Cancellations

If you need to cancel an appointment, kindly give 24 hours’ notice. I do charge a flat fee for all missed appointments and cancelled appointments that occur with less than 24 hours of notice.

Product Returns

If there is a product that you have purchased at Natural Family Medicine that does not set well with you, I will accept a return and give you a full refund credit to your account upon approval, which requires a brief follow up visit to discuss the concern regarding the product purchased. I also allow full refund credits on most unopened products within 30 days of purchase, with the exception of digestive enzymes, oils, CBD products and probiotics due to their need to be kept cool or refrigerated.

Online Privacy Policy

Natural Family Medicine’s Commitment to Online Security

Physical, electronic and managerial procedures have been employed to safeguard the security of personal information as we would expect others to perform with like integrity.

Personal Information that Natural Family Medicine May Collect Online

Natural Family Medicine does not collect any information from you when you visit the naturalfamilydoc.com website unless you provide us with the information voluntarily (i.e., by contacting us, placing an order, registering for an event or webinar, leaving a testimonial, responding to a survey or communication, such as an email or participate in another site feature).

How Natural Family Medicine Uses Personal Information Collected Online

We will use your personal information only for the purpose for which it is submitted, such as to respond to an inquiry, place an order, or register a participant for an event or webinar.

How Your Information May Be Shared

Natural Family Medicine has never and will never share, sell or rent your personal information. Natural Family Medicine may release personal information where release is required by law.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at info@naturalfamilydoc.com.

Computer Tracking and Cookies

Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Third Party Website Links

In an attempt to provide you with increased value, Natural Family Medicine includes third party links within naturalfamilydoc.com. These linked sites have separate and independent privacy policies.  As such, Natural Family Medicine is not responsible for the content or the privacy policies of third party web sites to which naturalfamilydoc.com may link. You should check the applicable privacy policy of the third party web site when visiting any other web sites. Nonetheless, Natural Family Medicine seeks to protect the integrity of naturalfamilydoc.com and welcomes any feedback about these linked sites, including if a specific link does not work.

Addition and/or Removal of information

You can add or remove your name from a Natural Family Medicine email list by contacting us at info@naturalfamilydoc.com.

Problems or Complaints with Natural Family Medicine Privacy Policy

If you have a complaint about Natural Family Medicine compliance with this privacy policy, you may contact us at info@naturalfamilydoc.com. This Privacy Policy is subject to change. Please revisit this webpage from time to time to keep current.

Online Policy

This online privacy policy applies only to information collected through our website and not to information collected offline.

Have Any Questions? Call Me.

If you do not find the information you are looking for, please call my Champlin office at 612-250-2804 or email your questions to me. I will be in touch shortly.